Have We Forgotten What Good Leadership Feels Like?

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Most educators want to work around good leadership. Why would we not? We want leaders who communicate clearly, make thoughtful decisions, support their people, and remain focused on what is best for students. We want to be part of an organization where leadership strengthens us rather than drains us.

This idea came to me, once again, while reading Sinclair Ferguson’s book, Things Unseen: One Year of Reflections on the Christian Life. In one of the devotionals, Ferguson writes about the importance of hearing good preaching and maintaining a desire to be around it. After reading that particular devotional, I thought, Yes, and could the same not be said about leadership?

So…

There is nothing wrong with wanting good leadership. In fact, good leadership is essential to the health of a school, district, university, or any other educational organization, or any organization, for that matter. However, I sometimes wonder whether we give as much attention to how we respond to leadership as we give to the quality of the leadership we receive.

We are often quick to evaluate our leaders. We examine their decisions, question their communication, and notice the areas in which they fall short. Some of that evaluation is necessary. Educational leaders should be held accountable, and poor leadership should never be excused simply because someone holds a position of authority.

At the same time, leadership is not experienced in a vacuum. Certainly, there are leaders who can suck the air out of a room, but the attitudes of those being led also matter. We can become so accustomed to analyzing everything a leader says or does that we stop genuinely listening. We hear the words, but we do not take them in. We attend the meeting, read the email, and sit through the professional development, yet we remain detached from the message. Instead of asking what we can learn or how we can contribute, we immediately begin identifying what is wrong.

There is an important difference between discernment and cynicism.

Discernment helps us recognize what is effective, what needs improvement, and how we can move forward. Cynicism assumes that nothing worthwhile is coming. Once cynicism settles into an organization, even good leadership can become difficult to recognize. People may become so accustomed to weak, inconsistent, or self-serving leadership that they gradually lower their expectations. Eventually, they begin to say, “It is what it is,” and that may be one of the most dangerous statements in educational leadership.

When people accept ineffective leadership as normal, they stop expecting clarity. They stop asking for meaningful direction. They learn to survive without encouragement, collaboration, or a shared sense of purpose. They find ways to accomplish their work in isolation, depending on a few trusted colleagues rather than the larger organization. Over time, their appetite for good leadership begins to disappear because they have forgotten what healthy leadership feels like.

Then they encounter a truly effective leader.

They meet someone who listens before speaking, communicates with honesty, and makes decisions based on mission rather than ego. They see a leader who provides both support and accountability, recognizes the value of others, and is willing to make difficult decisions without losing compassion. Suddenly, they realize how long they have been functioning without the leadership they needed. It is almost as if dead skin begins falling away and they are finally able to breathe again.

Good leadership has a way of reminding people what leadership is supposed to be.

It creates an environment where people want to grow. It does not demand loyalty through fear or position; it earns trust through consistency, humility, competence, and care. People want to be around that kind of leadership because it brings out something better in them. They think more deeply, collaborate more freely, and become more willing to take responsible risks. They are not merely completing tasks. They begin to see how their work connects to a purpose larger than themselves.

However, being around good leadership also brings responsibility. We cannot expect leaders to communicate while refusing to listen. We cannot ask them to invite collaboration while remaining unwilling to participate. We cannot request honest feedback and then become defensive when it is offered. If good leadership is going to nourish an organization, the people within that organization must be willing to receive it, reflect on it, and respond to it.

This does not mean that followers should agree with every decision or remain silent when concerns arise. Healthy organizations need thoughtful questions, respectful disagreement, and honest feedback. Good leaders should welcome those things. But there is a difference between constructive engagement and constant resistance. One helps an organization improve; the other slowly weakens its capacity to move forward.

Perhaps all of us need to ask two questions.

First, what kind of leadership am I providing?

Am I offering the people around me clarity, encouragement, direction, and meaningful opportunities to grow? Do my words and actions strengthen the organization, or are the people I lead forced to find what they need somewhere else?

Second, what kind of follower am I being?

Am I listening with the intention of understanding? Am I willing to receive correction, consider another perspective, and contribute to the direction of the organization? Or have I become so detached that I automatically dismiss what I hear?

Educational organizations need good leadership, but they also need people who recognize it, receive it, and respond to it. The longer we remain around healthy leadership, the more our understanding of leadership should deepen. We should develop a stronger desire for integrity, clarity, service, accountability, and purpose, not only from those who lead us, but also within ourselves.

Ultimately, we should want to be around good leadership because good leadership helps us become better educators, better colleagues, and better leaders. It restores our belief in what an organization can become when people are valued, the mission remains central, and leadership is exercised for the good of others.

But perhaps the greatest evidence that we have truly experienced good leadership is not simply that we enjoyed being around it.

It is that, because of it, we learned how to lead others better. And… if you asking what does good leadership look like? Look to Jesus.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or on FaceBook at J Clay Norton or follow the blog directly.

When “What Works?” Is the Wrong Question

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As educational leaders, we are constantly looking for what works. We study assessment results, compare data, develop improvement plans, introduce new programs, and monitor whether those efforts are producing the outcomes we expected. This is an important part of leadership because schools and universities should always be looking for ways to serve students more effectively.

However, in the devotional I’m reading this year Things Unseen: One Year of Reflections on the Christian Life , by Sinclair Ferguson (highly recommend if you are looking for a devotional), recently caused me to think more carefully about the question, “What works?” In this particular devotion, Ferguson warned that success can become a temptation when it is measured primarily by visible results, public recognition, or the approval of others. Although the passage was written about ministry, the principle applies just as clearly to educational leadership. If we are not careful, we can become so focused on finding what works that we fail to consider whether the methods we are using are right.

Group discussion beneath text reading: “What works?” remains an important question for educational leaders, but it should never stand alone. We must also consider whether what we are doing is right, whom it serves, what it may cost, and what it is ultimately building. When those questions guide our decisions, we are more likely to practice a form of leadership that is not only effective but also ethical, faithful, and lasting.

Something may produce the result we want and still not be good for the people involved. A new initiative may improve a particular number while placing an unreasonable burden on teachers. A policy may create immediate compliance while gradually weakening trust. A leader may appear decisive and effective, even though employees no longer feel comfortable expressing concerns or offering a different perspective. From the outside, the organization may look successful, but the people within it may feel exhausted, overlooked, or undervalued.

This does not mean that results are unimportant. Educational leaders are responsible for student learning, instructional quality, responsible use of resources, and the overall effectiveness of their institutions. We should establish goals and expect progress. At the same time, the results we achieve cannot be separated from the way we achieve them.

For those of us who approach educational leadership from a Christian worldview, effectiveness must be accompanied by faithfulness. We must consider whether our decisions are consistent with our values, whether they honor the dignity of others, and whether they genuinely advance the mission we have been called to serve. Before adopting a strategy simply because it appears likely to work, we should consider whether it is honest, fair, sustainable, and beneficial to students and those who serve them. We also need to consider whether it strengthens the organization or achieves a temporary result at the expense of the people responsible for carrying it forward.

A worthy goal does not justify an unworthy method.

The devotion also raised another issue that is common in educational leadership: the temptation to compare ourselves with others. Schools, districts, universities, programs, and leaders are regularly compared through test scores, rankings, enrollment numbers, awards, completion rates, and public recognition. Social media has intensified this pressure by allowing us to see a carefully selected picture of what others appear to be accomplishing.

Comparison can be useful when it helps us identify effective practices and learn from the success of others. It becomes unhealthy when someone else’s success begins to feel like a threat to our own. At that point, we may become more interested in finding fault with another leader’s work than in examining what we might learn from it. We may even begin to believe that diminishing another person’s accomplishments somehow strengthens our own position.

There are certainly times when educational leaders must challenge poor decisions, identify ineffective practices, or address actions that are harmful to students and employees. Honest evaluation and accountability are essential to healthy organizations. However, there is a difference between addressing a legitimate concern and criticizing someone simply to make ourselves appear more knowledgeable, capable, or successful. Constructive criticism should help move people and institutions toward improvement. If our criticism only tears down and offers no responsible path forward, we need to examine both our approach and our motives.

This leads to a question that may be more important than simply asking whether our leadership works: What are we building through the way we lead?

Educational leadership should build the knowledge and confidence of teachers, strengthen relationships with families and communities, create greater opportunities for students, and establish a culture in which people can acknowledge mistakes and continue to grow. It should also build trust between leaders and those they serve. If our leadership produces impressive results but leaves people discouraged, fearful, or unwilling to speak honestly, then we have not fully succeeded.

Leadership should never be primarily about protecting a reputation, creating a personal platform, or accumulating recognition. The authority associated with leadership is a stewardship, and it has been entrusted to us for the benefit of others. This understanding is especially important for Christian leaders because Scripture consistently connects leadership with service, humility, responsibility, and faithfulness. Our calling is not simply to achieve visible success. It is to use our influence wisely and for the good of the people and institutions placed in our care.

Successful educational leadership should include measurable improvement, but our definition of success must be broad enough to include how that improvement was achieved. We should pursue excellence, study effective practices, make difficult decisions when necessary, and hold ourselves and others accountable. We should also make certain that our pursuit of improvement does not become separated from character, mission, and genuine care for people.

“What works?” remains an important question for educational leaders, but it should never stand alone. We must also consider whether what we are doing is right, whom it serves, what it may cost, and what it is ultimately building. When those questions guide our decisions, we are more likely to practice a form of leadership that is not only effective but also ethical, faithful, and lasting.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or on FaceBook at J Clay Norton or follow the blog directly.

Some Leaders Need the Drama

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I had a friend the other day who asked me a “hypothetical” leadership question. Well, I told them there really are no hypothetical questions when they are posed like that, so I asked them to just tell me the situation. They laughed, said, “You’re right,” and went on to explain what was happening. Somewhere in the middle of that conversation, I had my idea for the blog this week.

The details of the situation are not important, and honestly, the situation itself was not all that unusual and was trivial at best. Anyone who has spent much time in education has seen some version of it. There was conflict, there were different personalities involved, there were conversations taking place about other conversations, and there was enough back-and-forth to keep the situation alive much longer than it probably needed to be. Listening to the story, I thought that if I were the one having to deal with all of this, I would just as soon bang my head against the wall and give myself a headache on purpose.

What caught my attention, though, was not really the situation itself, but the drama it created. It was almost like watching a snowball roll downhill. Something that probably should have been relatively small just kept getting bigger as more people, more conversations, and more emotion became attached to it. By the time my friend finished telling me the story, my thoughts had moved beyond the original situation altogether and landed on something much more interesting: the role leadership can sometimes play in keeping drama going.

Man pours liquid onto an office fire while holding a fire extinguisher

That led me to a question that may push the envelope a little: Do some leaders actually like drama?

I think some do, and I also think that, many times, it comes from insecurity.

There is something about drama that can make an insecure leader feel important. When everyone is coming to you with the latest information, you feel like you are in the know. When people bring their disagreements to you instead of working them out themselves, you feel needed. When you know who said what, who is upset with whom, and who is supposedly on which side, it can create a false sense of influence. Before long, the leader can begin to confuse being involved in everything with actually leading something, and that is where it becomes dangerous.

Secure leaders do not have to know everything that is being said in the building, nor do they need to be included in every disagreement. They do not need people choosing sides to determine who supports them, and they certainly do not need to keep a conflict alive simply because it gives them a place in the middle of it. In fact, good leadership should move an organization in the opposite direction. We should be developing people who can talk to one another, work through disagreements, address concerns directly, and move forward without every issue eventually finding its way into the leader’s office.

None of that means a leader should avoid conflict. There are times when leadership requires us to step directly into difficult situations, make hard decisions, and have conversations that nobody particularly wants to have. However, there is a tremendous difference between addressing conflict and feeding it, and I would argue that one of the better tests of our own security as leaders is what happens when everything is going well. Can we allow people to work, succeed, solve problems, and even receive recognition without needing to insert ourselves into the middle of it?

If we are always surrounded by drama, eventually we may need to stop asking why everyone else creates so much of it and consider a much more uncomfortable possibility.

Maybe we like it there.

Want to read a good leadership book on this? Here it is: Upgrade Your Leadership: 8 Foundational Tools to Overcome Drama, Build Trust, and Thrive Under Pressure

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

Things You Hope For Make You Act

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I heard a statement the other day that has stayed with me: “Things you hope for make you act.”

Let me offer an analogy. I have never thought I could learn how to ride a bicycle by sitting on the couch and watching a video about it. At some point, I would have to get up, get on the bicycle, and start pedaling. I might wobble. I might fall. I might even decide there has to be an easier way to learn. But if I really wanted to learn how to ride, eventually I would have to do something.

The more I have thought about that analogy, the more I believe the same principle applies to hope and, particularly, to educational leadership. We can hope for something, talk about it, read about it, and even develop a fairly clear picture of what we would like it to look like, but at some point our hope has to influence what we actually do. We spend a great deal of time in education talking about what we hope will happen. We hope our students succeed, our teachers grow and feel supported, our schools improve, our families become more engaged, and the decisions we make today create better opportunities tomorrow. Those are worthwhile hopes, and I am not sure any of us could lead very long without believing that something can be better than it is today.

However, the real question is whether the things we say we hope for are important enough to cause us to act. Just as I cannot learn to ride a bicycle while sitting on the couch, I cannot expect meaningful change in a school simply because I believe that change would be good. At some point, hope has to influence my decisions, my priorities, and the work I am willing to do. Eventually, if I really hope to go somewhere, I have to get off the couch and start pedaling.

Benjamin Franklin captured much of this idea in a few words when he wrote, “Well done is better than well said.” in Poor Richard’s Almanac.  In education, we certainly do not suffer from a shortage of good intentions or good ideas. We develop mission statements, establish goals, write improvement plans, attend meetings, and spend countless hours discussing what needs to happen. All of those things have value, but they only matter if what we say we hope for eventually becomes visible in what we are willing to do.

 

Speaker addressing students in a library beneath an inspiring hope and leadership banner

If I hope every child becomes a strong reader, that hope should influence how I use resources, protect instructional time, examine student progress, and support teachers. If I hope good teachers remain in the profession, then that hope should affect how I listen to them, encourage them, develop them, and respond when they struggle. If I hope every student feels known and valued, then that hope should become evident in the decisions I make and in the culture I help create.

Horace Mann, one of the most influential figures in American education, wrote, “Genius may conceive but patient labor must consummate.” His words remind us that seeing what needs to be done is only part of leadership. We also have to be willing to stay with the work long enough to move what we hope for closer to reality. That work may be difficult, progress may be slower than we would like, and there will certainly be times when our approach needs to change, but hope gives us a reason to keep moving toward what we believe is possible.

Perhaps that is one of the most important connections between hope and educational leadership. Hope allows us to see what could be, but genuine hope should also affect what we are willing to do today to help make that possibility a reality. If the things we say we hope for never influence our priorities or our actions, then perhaps we need to ask ourselves whether we really hope for them at all.

So maybe one of the questions we should occasionally ask ourselves as educational leaders is not simply, “What am I hoping for?” Instead, we might ask, “What is my hope causing me to do?”

Because if the things we hope for never affect the way we lead, the decisions we make, or the work we are willing to do, then perhaps what we have is not really hope at all. It may simply be a wish.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.