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~ J Clay Norton, Ed.D.

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When “What Works?” Is the Wrong Question

18 Friday Sep 2026

Posted by The Book Chamber in Actions, Christian Worldview, Education, Educational Leadership, Leader, Leadership, Uncategorized

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business, Education, Educational Leadership, Leader, Leadership, Learning, Respect, school, Teachers, teaching

As educational leaders, we are constantly looking for what works. We study assessment results, compare data, develop improvement plans, introduce new programs, and monitor whether those efforts are producing the outcomes we expected. This is an important part of leadership because schools and universities should always be looking for ways to serve students more effectively.

However, in the devotional I’m reading this year Things Unseen: One Year of Reflections on the Christian Life , by Sinclair Ferguson (highly recommend if you are looking for a devotional), recently caused me to think more carefully about the question, “What works?” In this particular devotion, Ferguson warned that success can become a temptation when it is measured primarily by visible results, public recognition, or the approval of others. Although the passage was written about ministry, the principle applies just as clearly to educational leadership. If we are not careful, we can become so focused on finding what works that we fail to consider whether the methods we are using are right.

Group discussion beneath text reading: “What works?” remains an important question for educational leaders, but it should never stand alone. We must also consider whether what we are doing is right, whom it serves, what it may cost, and what it is ultimately building. When those questions guide our decisions, we are more likely to practice a form of leadership that is not only effective but also ethical, faithful, and lasting.

Something may produce the result we want and still not be good for the people involved. A new initiative may improve a particular number while placing an unreasonable burden on teachers. A policy may create immediate compliance while gradually weakening trust. A leader may appear decisive and effective, even though employees no longer feel comfortable expressing concerns or offering a different perspective. From the outside, the organization may look successful, but the people within it may feel exhausted, overlooked, or undervalued.

This does not mean that results are unimportant. Educational leaders are responsible for student learning, instructional quality, responsible use of resources, and the overall effectiveness of their institutions. We should establish goals and expect progress. At the same time, the results we achieve cannot be separated from the way we achieve them.

For those of us who approach educational leadership from a Christian worldview, effectiveness must be accompanied by faithfulness. We must consider whether our decisions are consistent with our values, whether they honor the dignity of others, and whether they genuinely advance the mission we have been called to serve. Before adopting a strategy simply because it appears likely to work, we should consider whether it is honest, fair, sustainable, and beneficial to students and those who serve them. We also need to consider whether it strengthens the organization or achieves a temporary result at the expense of the people responsible for carrying it forward.

A worthy goal does not justify an unworthy method.

The devotion also raised another issue that is common in educational leadership: the temptation to compare ourselves with others. Schools, districts, universities, programs, and leaders are regularly compared through test scores, rankings, enrollment numbers, awards, completion rates, and public recognition. Social media has intensified this pressure by allowing us to see a carefully selected picture of what others appear to be accomplishing.

Comparison can be useful when it helps us identify effective practices and learn from the success of others. It becomes unhealthy when someone else’s success begins to feel like a threat to our own. At that point, we may become more interested in finding fault with another leader’s work than in examining what we might learn from it. We may even begin to believe that diminishing another person’s accomplishments somehow strengthens our own position.

There are certainly times when educational leaders must challenge poor decisions, identify ineffective practices, or address actions that are harmful to students and employees. Honest evaluation and accountability are essential to healthy organizations. However, there is a difference between addressing a legitimate concern and criticizing someone simply to make ourselves appear more knowledgeable, capable, or successful. Constructive criticism should help move people and institutions toward improvement. If our criticism only tears down and offers no responsible path forward, we need to examine both our approach and our motives.

This leads to a question that may be more important than simply asking whether our leadership works: What are we building through the way we lead?

Educational leadership should build the knowledge and confidence of teachers, strengthen relationships with families and communities, create greater opportunities for students, and establish a culture in which people can acknowledge mistakes and continue to grow. It should also build trust between leaders and those they serve. If our leadership produces impressive results but leaves people discouraged, fearful, or unwilling to speak honestly, then we have not fully succeeded.

Leadership should never be primarily about protecting a reputation, creating a personal platform, or accumulating recognition. The authority associated with leadership is a stewardship, and it has been entrusted to us for the benefit of others. This understanding is especially important for Christian leaders because Scripture consistently connects leadership with service, humility, responsibility, and faithfulness. Our calling is not simply to achieve visible success. It is to use our influence wisely and for the good of the people and institutions placed in our care.

Successful educational leadership should include measurable improvement, but our definition of success must be broad enough to include how that improvement was achieved. We should pursue excellence, study effective practices, make difficult decisions when necessary, and hold ourselves and others accountable. We should also make certain that our pursuit of improvement does not become separated from character, mission, and genuine care for people.

“What works?” remains an important question for educational leaders, but it should never stand alone. We must also consider whether what we are doing is right, whom it serves, what it may cost, and what it is ultimately building. When those questions guide our decisions, we are more likely to practice a form of leadership that is not only effective but also ethical, faithful, and lasting.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or on FaceBook at J Clay Norton or follow the blog directly.

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Don’t Be a Leadership Turkey This Thanksgiving Season…

14 Friday Nov 2025

Posted by The Book Chamber in Actions, Effective, Gratitude, Leader, Leadership, Rest, Students, Teachers, Thankful, Thanksgiving, Uncategorized

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business, Education, Educational Leadership, Leader, Leadership, Learning, Respect, school, Teachers, teaching, Thanksgiving

Let’s be honest, this time of year can roast or fry even the best of us. The stretch between Reformation Day (aka Halloween) and Thanksgiving often feels like a sprint to the Christmas break finish line in sight. Evaluations, budgets, conferences, holiday events… and somehow, we’re all still smiling or plastering a smile through it (mostly).

But here’s the truth… leaders get tired, too. And when we’re tired, we start making “turkey” decisions… reactive, rushed, and more about survival than purpose. So, before you end up flapping around in exhaustion, here are a few reminders to help you lead with grace (and a little gratitude).

1. Don’t Gobble Up Every Task

Not every email needs a same-day response (unless it’s from someone you know you need to answer, or your mom, but she would have just called). Not every initiative needs your personal touch right now. Hand off a few side dishes so you can focus on the main course. Nobody wins when the leader tries to cook the whole Thanksgiving dinner alone.

2. Season Your Leadership with Gratitude

A quick thank-you can change the flavor of your entire culture. Send that email. Write that note. Tell the people you work with they’re appreciated, not just for what they do, but for who they are. Gratitude spreads faster than burnout, and it sticks around longer, too (kind of like all that food you just seasoned).

3. Step Away from the Stove

Model what balance looks like (kind of like your plate should look this Thanksgiving: a little bit of everything, and at least some green food). If you never unplug, your team won’t either. Breathe. Leave on time once this week. Don’t take your work home (your family will appreciate it more than you know). Go for a walk (you’ll need it after all that food). Read something non-work-related. Schools don’t just need strong leaders; they need healthy ones (especially after Thanksgiving). 

4. Lead from a Full Heart, Not an Empty Plate

As the semester winds down, remind yourself why you started in education. Visit a classroom. Laugh with a student or a teacher. Celebrate a small win someone has. Your presence needs to be seen as grounded, grateful, and human, and it will speak louder than any email or meeting agenda ever will.

So, this Thanksgiving season, don’t be a leadership turkey. Be the calm at the center of the chaos, the gratitude in the room, and the reason everyone around you moves through the rest of the semester inspired instead of exhausted.

Because true leadership isn’t about doing more, it’s about leading well, living whole, and making sure the people around you know they matter.

And if things still get a little crazy? That’s okay. Even the best turkeys need a break from the oven once in a while. Step out, cool off, and come back ready to serve, with heart and maybe a little leftover pie.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2025 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

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Knowledge by acquaintance leadership – Boots on the ground, sleeves rolled up, get in the trenches, and get dirty…

02 Friday May 2025

Posted by The Book Chamber in Acquaintance, Actions, Christian Worldview, Classroom Leadership, Description, Education, Educational Leadership, Empathy, Encouragement, Inspiration, Knowledge, Leader, Leadership, Listening, Teachers, Trust, Uncategorized, Understanding, Value, Wisdom

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business, Education, Educational Leadership, Leader, Leadership, Learning, Respect, school, Teachers, teaching

This past week, I finished reading The Beauty of Divine Grace by Gabriel N .E. Fluhrer. In chapter five, Fluhrer cites Bertrand Russell’s famous distinction between knowledge by acquaintance and knowledge by description with the following thought by Fluhrer…

“If we know God’s providence, only by description, if all we possess is a secondhand knowledge of it, we will acknowledge His providence but we will not fall in love with it. If, on the other hand, we know God’s providence by acquaintance, we have fallen in love with the God of the sun and the storm, we will not have just intellectual ascent to his providence. We will also have a deep affection for the incomparable, glorious, sovereign God.”¹

Fluhrer’s quote should be a great perspective for our Christian Worldview, and Russell’s distinction is so simple and profound for leadership. Knowing something through description is entirely different from knowing it through personal experience, and that’s where I believe we have a problem with leadership today, and it got me thinking…

In a world overflowing with topical books, theoretical knowledge, or secondhand “expertise,” many leaders operate solely with knowledge by description. They make decisions based on what they have read or seen, reports, analytics, someone else’s summaries, or better yet – what they have been told. While this type of knowledge is valuable and needed to make informed decisions (think data-driven decision-making), it can never replace the deep understanding that comes through direct engagement.

Strong leadership requires knowledge by acquaintance. I call it “boots on the ground, sleeves rolled up, get in the trenches, and get dirty leadership.” Leaders must be familiar with the real dynamics of their leadership roles, how they transcend to the team they represent, and their assigned tasks. It’s a contrast between the true challenges of any organization and the difference between a manager/boss who reads about what the mission is and a leader who spends time alongside their teams, listening, learning firsthand, and working.

Here is what experience does… it helps others, it builds credibility, it shapes judgment, it fosters empathy, it creates understanding. Leaders who only rely on knowledge by description risk becoming detached, making decisions that sound good on paper but fail in practice because they have never been in the trenches with those they lead. Those with direct acquaintance, however, lead with wisdom rooted in reality.

It seems that most people today want and reward quick knowledge over deep understanding. But enduring leadership, the kind that builds trust and achieves lasting success, comes from leaders willing to engage personally, take risks, and learn through experience. They get dirty in the practice of acquaintance.

True leadership isn’t about knowing of the path; it’s about walking it and helping others do the same.

¹Fluhrer, G. N. E. (2022). The beauty of divine grace. Ligonier Ministries.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2025 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

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Wishing you a Mathematical Christmas – 2024

20 Friday Dec 2024

Posted by The Book Chamber in Uncategorized

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Well, the ACME Math guys are back… How many combinations can the college playoff national championship brackets have?

Allen Marett and I stated doing these videos a few years ago and  just wanted to have some fun and spread some Christmas Math Love. Anyway… Here is our video for 2024. Hope you enjoy.

Here are the links to the previous four:

2020 https://www.facebook.com/100013664620751/videos/1080633885735422/

2021 https://www.facebook.com/100013664620751/videos/639236927490192/

2022  https://www.youtube.com/watch?v=C6pLBmnYxxs

2023 https://youtu.be/ioRd1uJi650?si=eZ66ELZqG2-9-6Wf

Let’s go fight the good fight of leadership. Someone has to…

Go be a great educator and leader today… Our future needs it…

Remember… Think Leadership and Be For Others…

©2024 J Clay Norton

Want more Leadership Thoughts? Follow me on… Twitter @thebookchamber or follow the blog directly.

Want to share this leadership thought with others? Click on one of the social media sharing buttons below and help spread the good…

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