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~ J Clay Norton, Ed.D.

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Category Archives: Emotion

Educational Leadership and the Responsibility of an Audience Face

30 Friday Jan 2026

Posted by The Book Chamber in Audience Face, Authentic, Balance, Character, Choice, Decisions, Educational Leadership, Emotion, Emotional Temperature, Essence, Illusions, Image, Know Your Why, Leader, Leadership, Preparation, Purpose, Relationships, Respect, Responsibility, Trust, Truth

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Education, Educational Leadership, Leader, Leadership, Learning, Respect, school, Teachers

One day last week, while driving to school and listening to the radio, I heard a broadcaster joke that he had a “face for radio.” It is a familiar phrase, but it caught my attention in a different way this time. As I listened, I started thinking about how often we talk about “face” in leadership, the face we put on, the face we show in difficult moments, or the face others come to expect from us.

The more I reflected on it, the more I realized that educational leaders are constantly showing their face, and often their facial reactions, whether they intend to or not. Leadership, especially in schools, is always happening in public.

So, here is what I think about educational leaders and the idea of having an audience face.

Educational leaders are rarely out of view. Classrooms, hallways, meetings, community forums, and informal interactions all function as public spaces. Leadership in schools is not only about decisions made behind closed doors, but about how those decisions are embodied in front of others. This is where the concept of an audience face becomes central to effective educational leadership.

An audience face is the consistent public presence a leader brings into shared spaces. It is shaped less by isolated moments and more by patterns, including how a leader responds under pressure, communicates priorities, and navigates uncertainty. In schools, where trust and morale are fragile and hard won, this presence matters deeply.

Why an audience face is necessary in educational leadership

From a leadership perspective, having an audience face is not optional. Schools are complex organizations, and ambiguity from leadership often creates instability. A well-formed audience face helps reduce that uncertainty.

A constructive audience face provides:

  • Clarity: Leaders signal what matters through what they emphasize, tolerate, and address publicly.

  • Consistency: Predictable leadership behavior builds trust and reduces organizational anxiety.

  • Psychological safety: When leaders are steady and transparent, educators feel safer taking professional risks.

  • Cultural direction: How leaders show up teaches others how to behave, respond, and lead themselves.

In this sense, the audience face is not about image management. It is about sense making. People look to leaders to interpret the environment, especially during moments of tension or change.

The role of discernment, not performance

A common misconception is that an audience face requires emotional distance or artificial positivity. In reality, effective leaders practice discernment. They understand that not every reaction belongs in public space and not every concern should be processed collectively.

An intentional audience face helps leaders:

  • Decide what should be addressed publicly versus privately

  • Regulate emotional responses without denying them

  • Hold steady when others are uncertain or overwhelmed

This is not suppression. It is professional judgment. Educational leaders carry positional power, and how they express emotion, frustration, or doubt has ripple effects throughout the system.

When an audience face becomes a liability

An audience face becomes harmful when it shifts from alignment to performance. Educators are highly sensitive to inconsistency, and trust erodes quickly when public messaging does not match lived experience.

Warning signs include:

  • Saying what sounds right instead of what is accurate

  • Projecting confidence without follow through

  • Avoiding difficult truths to preserve approval

  • Becoming overly attached to maintaining a leader image

In these cases, the audience face functions as a mask rather than a stabilizing presence.

A reflective leadership practice

Strong educational leaders treat their audience face as an ethical responsibility. They regularly ask:

  • What do my public actions communicate about our priorities?

  • What patterns am I reinforcing through my responses?

  • How does my presence affect trust, morale, and decision making?

Ultimately, leadership in schools is not defined by visibility but by impact. The audience face is one of the most powerful tools leaders have to shape culture, signal values, and guide organizations through complexity. Used intentionally, it strengthens trust and coherence. Neglected, it allows confusion and misalignment to grow. In educational leadership, how one shows up in front of others is not secondary work. It is central to the work itself.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2026 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

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“Asset-based narrative” – It’s what we need in educational leadership for our schools…

25 Wednesday Jun 2025

Posted by The Book Chamber in Accountability, Achieve, Actions, Advice, Appreciation, Attention, Choice, Culture, Education, Educational Leadership, Effective, Emotion, Emotional Temperature, Empower, Encouragement, Expectations, Idealist, Importance, Know Your Why, Leader, Leadership, Students, Teachers, Trust, Value

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Education, Educational Leadership, Leader, Leadership, Learning, school, Teachers, teaching

I was sitting in on a dissertation defense a few weeks ago, and the phrase “asset-based narrative” came up. This phrase, it got my head tingling, and I began to think about a connection to educational leadership. So, here’s what I came up with…

In education, leadership is not about what we meant to do, it’s about what we actually do. Good intentions are noble, but outcomes are what matter. Our schools, communities, and students live in the reality of our actions, not in the shadows of our intentions. That’s why we must begin to define leadership through an “asset-based narrative,” one that sees strength, not deficiency, and leads through what is possible rather than what is lacking.

Society often pressures leaders to control the narrative. Headlines, social media, and political climates push school leaders to respond quickly, to spin, to protect optics. But real leadership resists this impulse. True leadership defines the narrative… rooted not in fear or reaction but in clarity, purpose, and evidence of care. It says: “Here is who we are, what we value, and how we’re building something better.”

An “asset-based narrative” invites us to lead through celebration and contribution. It shifts our focus from what educators or schools “aren’t doing” to what they are accomplishing against real odds. It sees teachers as resilient, students as capable, and communities as partners. It reframes setbacks as opportunities to grow, not indictments of failure.

When we define the narrative, we move from defense to offense. We stop chasing reputations and start building legacies. And we do so by aligning our actions with what we say we believe. Because in education, as in life, leadership isn’t measured by the stories we wish had been told, it’s measured by the stories we choose to write with courage, consistency, and hope.

The question is not, “What did we mean to do?” The question is, “What did we do, and how did it build a better story for those we serve?” I think it’s worth taking a look at to see if we can find and define more of what we do in education based on the thought of “an asset-based narrative.”

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2025 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

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Stop Leading to Survive – Start Leading with Purpose

25 Friday Apr 2025

Posted by The Book Chamber in Actions, Anchored, Character, Circumstances, Clarity, Classroom Leadership, Compassion, Conviction, Education, Educational Leadership, Emotion, Emotional Temperature, Empathy, Empower, Know Your Why, Leader, Leadership, Mixed Signals, Purpose, Teachers, Transformational, Trust

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business, Education, Educational Leadership, Leader, Leadership, Learning, Respect, school, Teachers, teaching

Have you noticed lately how society wants to make leadership complex and move at a speed that is too fast? All you have to do is just look around. Also, you may notice that many leaders are not leading from a deep sense of purpose; they’re leading from a place of longing. Longing for meaning, for validation, and for results, often defaulting to a “whatever works” philosophy. However, when they start chasing effectiveness without direction, they sacrifice the very essence of leadership – clarity, conviction, and character.

Leadership is meant to be anchored in purpose – with a strong, stable, and consistent foundation. Without it, even the most charismatic or skilled leaders drift, and depending on the strength and speed of the current, they can be taken anywhere. When purpose is missing, decisions become reactive rather than proactive, and strategies become short-sighted rather than transformative. A leader may gain temporary success, but the tell-tale signs of losing something far more valuable will be seen, which are trust, direction, and emotional resilience.

The tragedy is that the longing for meaning, validation, and results, when left unmet, often leads to purposeless leadership. It becomes a cycle; the more leaders seek to find purpose in external wins, the more disconnected they become from internal values. Without emotional alignment, leadership becomes mechanical and goes through the motions. The spark is gone, passion is replaced by pressure, and vision gives way to vagueness.

True leadership flows from inner conviction, not circumstantial or situational convenience. It requires doing the hard work of defining your “why” before driving the “what.” Purpose brings focus and fuels positive emotions of hope, empathy, and courage, all of which are essential for inspiration and creating a lasting impact.

Time-trusted leadership does not settle for what merely works – that’s survival. Instead, it pursues what matters – that’s significance. The world doesn’t need more successful leaders. It needs and requires more purposeful ones! Those who lead with clarity, conviction, and character.

It doesn’t matter where or at what level your leadership takes place, when leaders are clear about their purpose, they can offer others a reason to follow. At the heart of all great leadership is not just action but meaning, purposeful meaning.

As you step into your role today, remember that you are not just an educator and leader but a shaper of the future. Your actions and decisions profoundly impact the lives of those you guide. Go, be the great educator and leader that our future needs.

Remember… Think Leadership and Be For Others…

©2025 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

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(T)Issues of Leadership… It’s just one letter away! 

27 Friday Sep 2024

Posted by The Book Chamber in Choice, Circumstances, Conflict, Consistency, Crisis, Culture, Deciding, Decisions, Disaster, Distractions, Education, Educational Leadership, Emotion, Emotional Temperature, Importance, Influence, Insecurity, Inspiration, Integrity, Intentional, Intentions, Issues, Knowledge, Leader, Leadership, Reality, Transparent, Trust, Understanding, Unity, Useful, Value

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business, Education, Educational Leadership, emotional-intelligence, Leader, Leadership, Learning, management, personal-development, Respect, Teachers, teaching

I love analogies. I believe they are a better part of describing situations and are key in leadership thinking and reflection. So, today’s topic…

Let’s start with a simple yet profound observation: the word “issues” is just one letter away from “tissues.” This clever play on words serves as a powerful analogy for how personal issues can influence leadership.

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This simple play on words is a powerful reminder of how personal struggles can influence leadership. No leader has it all together, and those who think they do need to quit believing it; others know the truth. By default, I would venture into saying that many leaders carry some form of unresolved issues, good or bad. These issues might be deep-seeded from past experiences and might even be people in your unwanted circle. Still, when leaders carry unresolved issues, they burden themselves first and then affect the emotional and operational well-being of everyone around them. It’s like having the box of tissues ready handy for emotional spills (these can be good or bad also) – except, in this case, it’s needing those tissues to clean up the mess caused by unchecked issues that a leader has caused.

Leaders with unresolved issues often project their insecurities or frustrations onto others. What’s worse is that they make it seem as if you are the one at fault. I hate it when this happens. It’s like knowing a tornado is coming, and you need to run, take cover, at a right angle from that path. Whether it’s stress, poor communication, or unchecked ego (hello!), these personal challenges create a ripple effect. Everyone around becomes confused (for sure), demoralized (yes, it can happen), or even disengaged (probably so) because of the leader’s inconsistency or emotional volatility.

When leaders bring their personal issues into the working environment, they can inadvertently stifle innovation, breed negativity, and weaken the overall culture. This is where it gets serious…

But the sun is always shining behind the clouds… great leadership is about recognizing those issues and addressing them head-on. No leader is perfect, but the best ones are self-aware. They understand that their personal issues can affect their ability to make clear decisions, offer effective guidance, and create a positive culture.

Instead of burdening the team with their issues, emotionally intelligent leaders create an environment where challenges are tackled together—turning potential “tissue moments” into opportunities for growth and connection. Leadership is not about being flawless but about continually striving for improvement and ensuring personal issues don’t bleed into professional spaces. Sometimes, it is worth hearing to get out of your own way… and let’s leave the tissues for blowing our nose instead…

Go be a great educator and leader today… Our future needs it…

Remember… Think Leadership and Be For Others…

©2024 J Clay Norton

Want more Leadership Thoughts? Follow me on… X @thebookchamber or follow the blog directly.

Want to share this leadership thought with others? Click on one of the social media sharing buttons below and help spread the good…

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